pineknot guest ranch video Check Availability and Make Reservations

Our Policies

OFFICE HOURS
9:00 AM - 9:00 PM

ARRIVAL TIMES
3:00 PM - 9:00 PM
Our guaranteed check-in time is 3PM, upon request we will call to let you know if your cabin is available before 3PM.

DEPOSIT
A deposit of one night's stay is charged to make a reservation. Your remaining balance is due within 24hrs of check in.

If you are making a holiday reservation with less than 30 days to arrival, your remaining BALANCE will be charged within 24 hours and you will receive a 2nd confirmation that your balance is paid.  

Payment for retail items and gift certificates is collected at the time of purchase.

CANCELLATIONS
Non-holiday reservations: There is a $50 charge to cancel two weeks prior to your arrival date.

Bunnies at Pine Knot Guest RanchCancellations with two week's or less notice will result in a charge of 1/2 the reservation total. No shows or cancellations on within 24hrs of your arrival date are charged the full reservation amount. There are no refunds for early departures.

Holiday reservations are NON-REFUNDABLE 1 month prior to arrival. Holiday reservations cancelled before your deadline, will result in a $50 charge.

TAXES & FEES
Taxes are 8% with NO RESORT FEES! 

CHILDREN
Children are welcome with an accompanying adult.

PETS
Pets are welcome for $10/night/pet. Well behaved dogs may be off leash, but must be supervised at all times. Dogs may be left alone in the cabin if they do not bark or cause damage when alone. Housekeepers will not enter the cabin if dogs are present (put out "Do Not Disturb" sign). Dog dishes are provided for the Resort Cabins. Dog sheets are provided to cover the bed comforter if your dog likes to get on the bed. Dog towels are provided for those dogs who like to swim in the lake.
Pine Knot Guest Ranch   |   908 Pine Knot Avenue, Big Bear Lake, CA 92315   |   800.866.3446   |   pineknotguestranch@yahoo.com